Privacy policy

Privacy Policy — VUELOCK®

Last Updated: February 2026

At VUELOCK®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (securely processed by third-party payment providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Send marketing emails (only if you opt in)

3. Payment Security

We do not store full payment card details. Payments are processed securely through trusted third-party payment providers.

4. Sharing Your Information

We may share your information with:

  • Payment processors

  • Shipping carriers

  • Service providers that help operate our business

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You can disable cookies through your browser settings.

6. Data Protection

We implement security measures designed to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

8. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@supporteam.shop